Delivery

At Stroller Shop, we understand that when you’re preparing for your little one’s arrival or upgrading their gear, timely and reliable delivery is just as important as the quality of the products themselves. That’s why we’ve carefully designed our shipping options to meet the needs of modern parents worldwide.

Our Shipping Process

From our warehouse in Arvada, Colorado to your doorstep anywhere in the world (excluding some remote areas in Asia), we ensure your baby gear arrives safely and efficiently:

1. Order Processing: Our team carefully prepares your order within 1-2 business days (excluding weekends and holidays). During peak seasons, processing may take slightly longer.
2. Quality Check: Every product undergoes a final inspection before packaging to ensure it meets our high standards.
3. Shipping Notification: You’ll receive a confirmation email with tracking information once your order ships.
4. Delivery: Your package will arrive according to the shipping method you selected.

Shipping Methods

Note: Delivery times are estimates and may vary depending on customs processing in your country. Some remote areas may have longer delivery times or additional restrictions.

International Shipping Details

As a global provider of premium baby gear, we ship to most countries worldwide (excluding some remote areas in Asia). Please note:

• All international shipments may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the recipient.
• For large items like strollers or nursery furniture, please allow extra processing time as we ensure secure packaging.
• We cannot ship to PO Boxes or military addresses.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking information. You can:

• Track directly through the carrier’s website using your tracking number
• Check your order status by logging into your Stroller Shop account
• Contact our customer service at [email protected] for assistance

Delivery Challenges

While we strive for seamless deliveries, sometimes challenges occur:

• Failed Deliveries: If delivery is attempted but unsuccessful, carriers will typically leave a notice with instructions.
• Incorrect Address: Please double-check your shipping address at checkout. Address corrections may delay delivery.
• Weather Delays: Severe weather conditions may occasionally impact delivery schedules.

For any delivery concerns, our customer service team is ready to help resolve issues promptly.

Returns & Exchanges

Not completely satisfied? We offer a 15-day return policy from the date of delivery. Please see our Returns Policy for full details.