Privacy Policy

Last Updated: [Insert Date]

At Stroller Shop (“we,” “us,” or “our”), we understand that safety-conscious parents value privacy as much as they value the safety of their children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website babystrollergear.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our customers:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Transaction Information: Details about products you purchase, including car seats, strollers, and nursery items, along with payment amounts and methods.
• Technical Information: IP address, browser type, operating system, and device information when you visit our site.
• Usage Data: Information about how you interact with our website, including pages visited and products viewed.
• Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use your information with the same care we put into selecting our baby products:

• To process and fulfill your orders for car seats, strollers, and other baby gear
• To provide customer support and respond to your inquiries
• To improve our website and product offerings
• To send you important account/purchase information
• For fraud prevention and security monitoring
• To comply with legal obligations
• With your consent, to send marketing communications about products we think may interest you

3. Data Sharing and Disclosure

We treat your data with the same security focus we apply to our baby products:

• Service Providers: We share information with trusted third parties who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping, IT services, and marketing—all under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our business and customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
• International Transfers: As we ship globally (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same rigor we apply to baby safety standards:

• All payment information is protected with 256-bit SSL encryption
• We never store complete payment details on our servers
• Regular security audits and PCI DSS compliance
• Access controls limit employee access to personal data
• Data is retained only as long as necessary for business or legal purposes

5. Your Rights and Choices

You have control over your information, just as you have control over your child’s safety:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request limitations on how we use your data
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide the best shopping experience:

• Essential Cookies: Necessary for website functionality, like remembering items in your cart
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Allow us to show relevant ads (you can opt-out)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Children’s Privacy

While we sell products for children, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.